It has been mentioned here previously that StepRepeat.com endeavors to refine our processes wherever we can. Our stands are simple but strong, outperforming others both on the day they are displayed, every time after, and far into the future. They are so because we have continually refined them, creating the great stand we utilize today. It is that very attitude which informs our ordering process as well, which we are confident the process provides the fastest way to get precisely what you need.
Let’s say you need our 10×8 Quick Setup® System. To start, submit an order through our site by clicking the ‘Order Now’ button on the product page (see the above image). Once on the order form page, you will decide whether vinyl or fabric is needed, or whether or not you’d like a carpet. Once the order is received we generate a non-binding estimate with all the relevant information: all items being ordered, the best shipping method, as well as a schedule for payment and approval. During the estimate phase, no payment of any kind is required, nor are you obligated to move forward if you don’t want to.
After approval of the estimate we create a proof, and send along with it an invoice. It’s during this time you will look the proof over, and let us know if any changes are required. If everything does look good, only then is payment remitted. We then print and ship your order on the afternoon of the following business day*.
It couldn’t be easier! When your order ships, you will receive an email with a FedEx tracking number for reference.
Many companies simply do not involve the client throughout the process of production. It is vital that you are as much a part of it as we are. We understand that these systems are an investment, often to be used multiple times. It’s important to us that you have confidence in your system—even before you’ve received it!
By following the steps mentioned here you can be absolutely certain that when you order through StepRepeat.com, what you see is what you get!
And what you get is the very best.
*Please note: certain items, such as our Hop-Up systems, Table Covers, or multiple-quantity orders may require longer production time. Keep this in mind when determinging your date of delivery!
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